Terms of Sale

These Terms of Sale apply to purchases made from the Elvara Veylora online store. Elvara Veylora is operated by Oculus Couture LLC.

Product Information

We make reasonable efforts to present accurate product descriptions, photographs, colors, measurements, materials and care instructions. Color appearance may vary by screen, and garment measurements may vary slightly because of manufacturing and manual measurement. The size guide on each product page should be reviewed before purchase.

Prices and Currency

Prices are stated in U.S. dollars unless otherwise shown. Applicable taxes are calculated during checkout. Prices, promotions and availability may change, but changes do not affect accepted orders except when correcting an obvious error as permitted by law.

Placing an Order

You must provide complete and accurate contact, shipping and billing information. After an order is submitted, an automated email confirms receipt. A contract of sale is formed when we accept the order for fulfillment. We may reject or cancel an order before fulfillment because of unavailability, payment failure, pricing or listing errors, shipping restrictions, suspected fraud or unauthorized resale activity.

If we cancel an order after payment, we will submit a refund to the original payment method.

Payment

Payment is subject to authorization by the selected provider. Available methods are displayed during checkout. Additional details appear in our Payment Policy.

Promotions and Discount Codes

Promotions apply only during the stated period and subject to any displayed conditions. Unless expressly allowed, promotions cannot be combined, applied retroactively, exchanged for cash or transferred. A discount code must be entered before completing checkout.

Shipping and Delivery

We provide free standard shipping within the contiguous 48 United States. Orders normally require 1–3 business days to process and another 3–5 business days in transit. The estimated total delivery time is 4–8 business days. Shipping details, exclusions and delay provisions are contained in our Shipping Policy.

Risk of loss and title pass as provided by applicable law. Nothing in these Terms limits rights you may have concerning goods lost or damaged before lawful delivery.

Inspection and Product Issues

Inspect merchandise promptly. Damaged, defective or incorrect items should be reported to support@elvaraveylora.com within 7 calendar days after delivery with the order number and clear photographs. This reporting request does not limit non-waivable legal rights.

Returns, Refunds and Cancellations

Eligible merchandise may be returned within 30 calendar days after delivery. Return authorization is required. Standard return shipping is paid by the customer, no restocking fee is charged, and approved refunds are issued to the original payment method. Direct exchanges are not currently offered.

Cancellation may be requested within 12 hours after ordering if fulfillment has not begun. Full conditions are stated in our Return and Refund Policy.

Final Sale

Items clearly identified as “Final Sale” before purchase cannot be returned except when damaged, defective, incorrect or otherwise returnable under applicable law.

Personal Use

Products are sold for personal, non-commercial use unless we agree otherwise in writing. We may limit quantities or reject orders that reasonably appear intended for unauthorized resale.

Consumer Rights

These Terms do not exclude or limit consumer rights that cannot be waived under applicable law.

Governing Law

These Terms of Sale are governed by the laws of the State of Tennessee and applicable federal laws of the United States, without regard to conflict-of-law principles.